Example: [Collected on the Internet, 2002]
Origins: As Strother Martin's character wryly commented in Cool Hand Luke, "What we've got here is failure to communicate."
Dick Forrey, of the Howard County Vietnam Veterans organization in Indiana penned the above after failing to secure endorsement for a travelling Vietnam Veterans' Memorial Wall exhibit from his local Target store. In response, Target's customers relations group wrote:
The first issue is that the Target store approached byWe want to clearly and completely apologize for any misunderstanding regarding Target's support of the Vietnam Wall and our corporate giving program. Giving back to the communities where our stores are located is something we're proud to do. In fact, nationwide, Target Corporation gives more than
$2 milliona week to the communities in which we serve.
In March of 2002, a veteran approached one of our stores seeking a
$100 donationfor a display of the "moving wall" in his area. Target does support events in the communities in which our stores are located. While each store determines which events to sponsor, any contribution is limited and is made in the form of a gift card. The stores are not able to give cash contributions to any organization. Stores are also able to donate volunteer hours to community events and projects.
Our corporate giving program that does incorporate cash donations is handled through a process called grants. Unfortunately, the veteran and his organization were not provided the proper information to facilitate consideration of a grant from either the store or our corporate office. The initial response of the team member at the store and the reply from our corporate office are inconsistent with the respectful manner in which we want all of our guests to be treated. We are truly sorry for this oversight and the resulting confusion that has taken place.
We accept all applications for grants from January 1 to
September 30of each calendar year. Any guest can request a grants application brochure at their local store, called "Grant Guidelines." Veterans programs may be considered for grants if the subject matter falls into one of our three general areas of giving: education, arts and family violence prevention.
Guests can also access a grant application at our web site.
This is certain: Target appreciates the dedication and service of all our veterans. Thank you again for your interest.
Group Team Leader
Still, to be thorough we
(If a grant applicant using Target's web site indicates that his request does not deal with the areas of arts and family violence prevention, he receives a "We are unable to consider your request" message rather than a link to a submittable application form.)They did send me a letter by e-mail telling me about the grant program which I have no problem with as many Companies do it that way. They told me to get a grant form and fill it out so I tried to print one and it would not let me have one as again we as veterans do not qualify for their grant program.
When we asked
In any case, the stance that a company which won't financially contribute to someone's pet project doesn't "support" whatever cause is being represented and should therefore be boycotted by all
Last updated: 26 March 2003Although there has been a resurgence of patriotism and support for our nationís veterans, there have been various messages posted on the Internet that would lead people to believe that corporate America, specifically retail department stores, are falling short in supporting our nation's veterans.
The Veterans of Foreign Wars would like to remind all that the Internet culture weaves rumors and misinformation. Simply put, don't believe everything you read. For example, an
Target has a long-held corporate policy regarding donations. And in all fairness, Target contributes more than
$2 millionweekly to charitable causes and is one of the corporate sponsors for the 2003 tour of the Vietnam Veteran's Memorial Fund's "The Wall That Heals." "The Wall That Heals" is a traveling Vietnam Veterans memorial and museum that has a strong educational component for schools and serves to honor all our veterans.